Job title: Client Service Coordinator
Location: South West London
Salary: £24,000 - £28,000 depending on experience
Specific details: Full time, 37.5 hours per week.
Apply to: sean.coyne@waterbabies.co.uk
Do you fancy being part of something special?
We’re looking for a dedicated and enthusiastic Client Service Coordinator to help our busy office run ‘swimmingly’ and give a stand-out service to our customers.
This is an exciting opportunity to be part of the world’s leading baby swim school, join a friendly team and help support our customers and the growth of a fantastic business.
So if you’ve got organisational flair, thrive in a team environment and are a brilliant communicator, (especially on the phone to our brilliant clients), then we want to hear from you.
We are looking for someone who:
- Is target driven and loves a challenge
- Enjoys processes
- Likes to take responsibility for solving problems as they arise
- Enjoys making customers happy
- Gets a buzz from working in a team and helping everyone reach their potential
- Enjoys selling what Water Babies offers
- Is driven to complete tasks
- Remains calm with difficult situations and individuals
- Shows positive emotions to customers
- Is able to understand the feelings of others
- Can deal with repetitive tasks
- Interpersonal Dexterity
- Builds rapport quickly over the telephone
- Able to communicate clearly and confidently
- Is able to handle objections, problem solve and convert a sale
- Forms their own opinions and is willing to voice them
- Adjusts the way they communicate to different types of people
- Intellectual Capability
- Can switch from one thing to another quickly
- Is able to create order and process
- Can generates new ideas in order to achieve targets
- Pays attention to detail
Experience
- Proven experience in a client-facing role
- Strong communication skills, both verbal and written, with an ability to engage effectively with diverse clients.
- A proactive approach to problem-solving and a keen attention to detail are essential for success in this role.
This role will involve a mixture of working from home with some office based working in the future in the South West London area.
If you are passionate about delivering outstanding client service and possess the necessary skills, we would love to hear from you!
Job Type: Full-time
Pay: £24,000.00-£28,000.00 per year
Benefits:
- Company pension
- Employee discount
- Work from home
Schedule:
- Monday to Friday
Become part of the family. Just email a copy of your CV and we'll be in touch!
Apply to: sean.coyne@waterbabies.co.uk