Client Services Administrator

Job title: Client Services Administrator

Location: London North East

Salary: Up to £28,000 depending on experience

Specific details: Full time, 37.5 hours per week. Working Hours are Mon-Fri 9am-5pm.

Apply to: hannah.yeomans@waterbabies.co.uk

Are you ready to dive into an exciting opportunity?  We are looking for someone to join our team in our Wanstead office as a Client Services Administrator and play a vital role in delivering first-class swimming experiences to our cherished clients. Working Hours are Mon-Fri 9am-5pm.  

Water Babies is a family-run business that places our swimmers at the centre of everything we do. 

If you have a background in reservations, recruitment, retail, or have experience focused on administration and client services, this role is a perfect fit. Exceptional customer service skills, especially in catering to the unique needs of new parents, are a must.

Become part of the family. Just email a copy of your CV and a covering letter and we’ll be in touch! 

We are looking for someone who:

  • Is target driven and loves a challenge
  • Enjoys processes
  • Likes to take responsibility for solving problems as they arise
  • Enjoys making customers happy
  • Gets a buzz from working in a team and helping everyone reach their potential
  • Enjoys selling what Water Babies offers
  • Is driven to complete tasks
  • Remains calm with difficult situations and individuals
  • Shows positive emotions to customers
  • Is able to understand the feelings of others
  • Can deal with repetitive tasks
  • Interpersonal Dexterity
  • Builds rapport quickly over the telephone
  • Able to communicate clearly and confidently
  • Is able to handle objections, problem solve and convert a sale
  • Forms their own opinions and is willing to voice them
  • Adjusts the way they communicate to different types of people
  • Intellectual Capability
  • Can switch from one thing to another quickly
  • Is able to create order and process
  • Can generates new ideas in order to achieve targets
  • Pays attention to detail

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits:

  • Company pension
  • Employee discount

Schedule:

  • Monday to Friday

Become part of the family. Just email a copy of your CV and we'll be in touch!

Apply to: hannah.yeomans@waterbabies.co.uk