Water Babies Classes Update


FAQs

  • Yes, please ensure that you and any spectators you bring (where allowed) wear a face mask when entering the venue until you are getting into the pool. This includes all areas of the leisure facility including changing rooms unless medically exempt.

  • Having friends and family come and watch your little one swim is a lovely part of your Water Babies adventure. We encourage spectators wherever possible; however some venues do not allow this and we will always respect their wishes. 

    Your local office will be able to tell you if spectators are allowed at the pool you swim in. 

    Please ensure that any spectators follow current Covid 19 advice regarding social distancing and face masks.

  • Please come to the pool 'beach ready' so you can enter and exit the premises as quickly and efficiently as possible. We advise bringing your own changing mat from home so you are putting your little one down on your own mat.

    In addition you will need:

    • Happy Nappy™ – You will need one of these to swim with us and no other nappy will do. The Happy Nappy is tested and approved, the only one that can guarantee against leakages. You don't want to be the party pooper of your lesson (literally!). When you buy your Happy Nappy from us, we'll check the fit in your first lesson. Just keep the tags on. That way we can swap it if the size isn't perfect. All our little ones must wear the double nappy system in order to swim – this keeps our pools clean 
    •  Reusable or paper swim nappy – this goes underneath the Happy Nappy as part of the double nappy system 
    •  Towel – one for your little one and one for you. 
    •  Changing mat – our Twinkle Twinkle mat is perfect and means you can change your little one easily, wherever you are. 
    •  Warm hat – little heads get cold easily after swimming. 
    •  Swimming costume/shorts for you – could be a little embarrassing otherwise! 
    • One bag only – try to only bring essentials with you to your lessons. 
    • Snacks and a drink for on the way home – swimming is great for building an appetite. But please remember to leave the venue before you tuck into these. 


  • The health and safety of our customers and colleagues will always be our number one priority, and we are complying with the Government's guidance on managing any potential risk in all of our pools and operations. We are taking all the necessary steps to ensure that we can deliver the best teaching experience for you and your little one in the safest possible way.


    Swim England, the national governing body for swimming in England has published the guidance (in partnership with all the home countries national governing bodies too) for returning to the pool in accordance with the most recent updates from the UK Government. Examples of some of these measures includes increased hygiene and cleaning routines as well as strict social distancing rules that will always be adhered to. From the changing rooms to the water, every step of your experience with us will be made as safe as possible.

  • We’ll be working closely with all of our colleagues and venues to ensure that all Government guidance is adhered to at all times. From the car park to the changing rooms and right the way through to the water, every step of your Water Babies journey will be made as safe as possible.

  • We take the safety and hygiene of our lesson environments very seriously.

    We lead the way in the baby swimming industry having actually written the British Standards specific for the operation of swim schools teaching children 0-4 years of age. These standards promote best industry practice with specific reference to; pool water treatment, the general cleanliness of the pool environment and pool water temperatures.

    Now, with the arrival of Coronavirus, these standards are even more relevant and necessary.

    Following the recent PWTAG (Pool Water Treatment Advisory Group) advice and in-line with our standard operating procedures, we are continuing to work with, as we always have, each and every one of the pool operators where we hold our lessons to continually coordinate all recommended health and safety measures.

    Our 4 point action plan supports the following:

    1. Frequent and regular testing of pool water quality.
    2. Full compliance of pool water pH and disinfectant levels.
    3. Regular pool water bacteriological tests carried out by specialist laboratories.
    4. Structured cleaning regime of ALL areas used by the public including the changing rooms, pool surrounds and all teaching equipment to fully comply with not only industry standards, but government recommendations also.

    We understand that a Water Babies lesson is not just about the pool, it’s the entire experience. And it’s our overriding purpose to make your experience as safe and enjoyable as possible.

  • Yes, they are! After a short suspension while we got all of the safety procedures ready for their return, our photo shoots are now running once more. This will give you the opportunity to have a stunning keepsake of your baby's progress to cherish for years to come.

    For more information on our new photo shoots, including our frequently asked questions, please visit our photo shoots page here.

  • Your local office will be more than happy to help answer any additional questions that you might have. The best way to do this is to reach out by email but please be patient with them at this time as they try to get back to everyone as quickly as they can.


    Keep checking back to our FAQ’s as these will develop as we hear more from the Government guidance and our swimming national governing bodies for all home countries.  

Ready to start swimming?

For more detailed information for England, Wales, Scotland and Northern Ireland, please see the official statements below.


England



Wales


Scotland



Northern Ireland


For your continued safety outside of the pool, please make sure you are also following official advice on prevention best-practice. Thoroughly washing and sanitising your hands, coughing and sneezing into disposable tissues or sleeves and not touching your eyes, nose or mouth if your hands aren’t clean.

We will continue to review everything as the situation progresses so please keep an eye on this page or contact your local office for updates.

We are all one big Water Babies family. We’re here to help and support all of our members stay safe and healthy throughout this time.

All the best,

The Water Babies Team